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Join our renowned team at the Lifestyle Resort Zum Kurfürsten

and play a key role in our world-class customer service as Front Office / Guest Relations Manager.

Job Description:

In this important position, you are the face of our hotel to our guests. You will lead the front office team, optimize check-in and check-out processes and ensure that all guest inquiries are handled professionally.”

Your tasks:

  • Responsible for the smooth running of all check-in and check-out processes.
  • Constant, proactive communication with our guests to ensure their satisfaction.
  • Leading and motivating a dedicated front office team.
  • Close collaboration with other departments.

What we offer:

In addition to a responsible position in one of the best wellness hotels, we offer you opportunities for personal and professional development, a pleasant working environment and attractive employee benefits.

  • An innovative, supportive work environment in a leading wellness resort.
  • Continuous opportunities for personal and professional development.
  • A motivating team that strives for excellence in hospitality.
  • Attractive compensation and excellent employee benefits.

Your profile:

We expect you to have front office experience, excellent leadership skills, strong communication skills and the ability to work in a dynamic environment. Fluent German and English skills are required.

What you should bring with you:

  • Experience in front office and guest relations.
  • Strong leadership qualities and excellent communication skills.
  • Fluent knowledge of German and English.
  • A genuine enthusiasm for first class service and hospitality.

👉 Would you like to become part of our team? We look forward to receiving your application! Apply now:

Apply now!

FAQ - Frequently Asked Questions

What are the main responsibilities in the position of Front Office / Guest Relations Manager?

As the leader of our front office team, you will be responsible for ensuring the check-in and check-out process runs smoothly, supporting our guests, coordinating front office staff and working closely with other departments to ensure an outstanding guest experience.

What qualifications are required for this role?
We are looking for candidates with front office experience, ideally in a managerial position. Strong leadership skills, excellent communication skills and guest relations experience are critical. Fluent German and English skills are required.
What does the application process look like?
After you have submitted your application, we will review it and invite suitable candidates for an interview. Depending on how the first interview goes, there may be further discussions or a practical demonstration of your skills.
Are there further training opportunities in this position?
Yes, we offer regular training and workshops and support our employees in taking part in external training to continually expand their skills.
Can I adjust to flexible working hours?
The hours in this position are primarily focused on hotel operating hours, with flexibility required for peak periods and special events. However, we try to ensure a good work-life balance for our team members.
What career opportunities does the position offer?
This position offers excellent opportunities for professional growth and development. Successful candidates may take on more advanced roles in hotel management or other areas of our resort.
How is collaboration with other departments handled?
The front office management works closely with various departments such as housekeeping, food & beverage and the management team. Communication and coordination are key elements of this role.
When can I expect a response to my application?
We aim to process all applications as quickly as possible. Typically, you should expect to hear back within two to three weeks of submitting your application.
Apply now!

Discover the benefits:

At the Lifestyle Resort Zum Kurfürsten, we attach great importance to ensuring that our employees feel comfortable and can develop professionally and personally. Become part of our team and enjoy the numerous benefits we have to offer!

  • Comfortable living:

    We offer you accommodation, either permanent or temporary, completely free of charge.

  • Creative development:

    Work in an environment that encourages your creativity and skills.

  • Security and perspective:

    Benefit from a secure job with an annual contract and the option to extend.

  • Exclusive employee benefits:

    Enjoy discounts on spa treatments, products and hotel stays for you and your family.

  • Free use of the hotel facilities:

    As an employee, you can use our wellness facilities free of charge outside of your working hours.

  • Food and health:

    Free meals during working hours and non-alcoholic drinks are available to you at any time.

  • Career development:

    Take advantage of our extensive training opportunities for your career advancement.

  • Experience team spirit:

    Become part of a young, dynamic team in one of the leading wellness hotels in Germany.

  • Exclusive discounts on treatments and products:

    Get up to 40% discount on beauty and wellness products as well as special conditions for medical treatments.

  • Health promotion:

    Our TCM specialists offer you free health checks.

  • Family-friendly offers:

    Your family members benefit from discounts on hotel stays and our courses.